Wali
Support

How can we help?

Email us and we’ll reply within 2 business days. Tell us your phone model, your Wali version (Settings → About) and what happened. A screenshot helps.

support@walitrack.comEmail us

You can also send feedback from the app: Settings → Report & feedback.

Common questions

Do I need an account?

No. Wali works without signing up. Everything stays on your phone.

Does Wali need internet?

No. Wali works fully offline. Everything is saved on your phone, so you can add expenses and check your budget anywhere, even without signal or data.

Can my partner and I share one budget on two phones?

Not yet. In this version each phone keeps its own budget. Use “Paid by” on each expense to note who spent it.

I’m getting a new phone. How do I move my data?

Wali doesn’t sync to the cloud. Before switching, export your records from Settings → Export to keep a copy, and keep your iPhone backup turned on when you set up the new phone.

I deleted the app. Can you recover my data?

No. Your data was only on your phone, so we never had a copy. Uninstalling removes it.

How does Wali work out my budget cycle?

Wali follows your real paydays. If any income arrives twice a month, your budget runs twice a month; otherwise it runs monthly, starting on payday. You can change your paydays in Settings → Income & paydays.

What is “Safe to spend”?

It’s what you can still spend this cycle after savings and what your categories still need.

What does “over” mean on an expense?

That expense took its category past the limit you set. Open the category and tap Cover to move money from another category, or Add to budget.

How do I hide a category I don’t use?

Set its limit to ₱0. It moves to “Not in budget” at the bottom of Budget, and you can bring it back anytime by setting a limit.

Something looks wrong with my numbers.

Open the Accounts tab and update each account to your real balance. Wali shows the difference and lets you record it. If it still doesn’t add up, email us.

Privacy

Wali keeps your data on your phone only. Read the Privacy Policy.